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Frequently Asked Questions (FAQs)
What forms of payment does the City of Sealy accept to pay my utility bill?
  • In person at the City Hall lobby, 415 Main Street (during regular business hours)
  • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours)
  • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year) (The machine accepts currency but not coins.)
  • In person at the City Hall lobby, 415 Main Street (during regular business hours)
  • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours)
  • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
  • Drop box located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
  • In person at the City Hall lobby, 415 Main Street (during regular business hours)
  • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours)
  • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
  • Internet/web by visiting our online payment site (available 24 hours a day, 7 days a week, 365 days a year)
  • Over the phone by calling our Interactive Voice Response (IVR) system at (979) 200-4748 (available 24 hours a day, 7 days a week, 365 days a year)
  • Over the phone by calling the City of Sealy Utility Department at (979) 885-3511 (during regular business hours)

 

We accept MasterCard, Visa, Discover, and American Express.

 

PLEASE NOTE: By paying with a credit/debit card, the customer will incur an additional, nonrefundable processing fee of 3.5% of the transaction amount or a minimum charge of $0.95, whichever is larger.

Want to avoid additional fees and never forget to pay your utility bill on time? Why not sign up for automatic bank draft? Each month, you'll continue to receive a paper utility bill in the mail for review. On the due date of the bill, we'll draft your bank account for the amount due. All you have to do is make sure funds are available in your account on the due date and that your banking information has not changed without notifying us. And best of all, this is a free service!

 

To sign up, visit with one of the cashiers at City Hall (415 Main Street), complete an authorization form, and present a voided check from the bank account that is to be drafted.


Does Sealy have a DPS office where I can renew my driver license?

Unfortunately, Sealy has not had a DPS (Department of Public Safety) office here for a number of years. However, you can locate the DPS office closest to you by clicking on the "Online Services" menu item from any page on the City of Sealy website and then by clicking on the "Search for Driver License Offices" button. This will take you to the Texas Department of Public Safety's website where you can search for driver license offices by zip code, city, and county. Once you have narrowed down your search, the site will present one or more DPS office locations, along with their respective street addresses/maps, phone numbers, office hours, and other information.

How do I sign up to receive important notifications from the City?

From any page on the City of Sealy website, click on the “Online Services” menu item toward the top of the page. Then on the "Online Services" page, click on the “Access MyConnect Notification Portal” button. This will take you to the MyConnect Portal™ for the City of Sealy. There you will register by entering your contact information as a resident and/or business.

MyConnect Portal™ provides the widest possible range of communication channels to reach citizens and the public when it matters most—from recorded voice, text-to-speech, SMS, email, TTY, Facebook, Twitter, RSS, to fax, pager, and common alerting protocol (CAP). With the MyConnect Portal™, the City can easily and simultaneously reach the community in one of 9 languages for voice translations and up to 83 languages for email and SMS.

Communicating effectively during unexpected weather events is critical to emergency management personnel and the communities they serve. MyConnect Portal™ helps emergency management directors take the time and guesswork out of keeping communities informed about major events and severe weather conditions, such as hurricanes, tornadoes, severe thunderstorms, and flash floods.

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