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Utility Service, Billing, and Payment Information

  • The City of Sealy Utility Department's regular hours of operation are 8:00 AM to 5:00 PM, Monday through Friday (excluding scheduled holidays).
  • The City of Sealy provides water, sewer, gas, garbage, and recycling services. You may contact City Hall at (979) 885-3511 to determine which services are available at your address.
  • To establish utility service, the City must receive a completed application for service, signed water and/or gas service agreement(s), proof of identification, proof of ownership or a fully executed rental/lease agreement, and the applicable deposit(s). Identification must be a valid state- or United States-issued picture identification, and rental/lease agreements must be signed by all parties.
  • Residential utility deposits are as follows:

    • Water/Sewer:
      • $50 if you own the property
      • $100 if you are renting/leasing
      • $100 for mobile homes
    • Gas:
      • $50 if you own the property
      • $225 if you are renting/leasing
      • $225 for mobile homes
    • Garbage-only service:
      • $50 if you own the property
      • $100 if you are renting/leasing

     

     

    Commercial utility deposits vary. Please contact City Hall at (979) 885-3511 for more information regarding utility deposits.
  • Service connect requests are accepted Monday through Friday between the hours of 8:00 AM and 5:00 PM. However, requests received after 4:15 PM will be connected the following business day. Otherwise, service connects can be completed the same day. Please be advised that a gas connection at a property takes about 30 minutes and requires the customer to be present. The customer service technician will need access to light the pilot lights on gas appliances. Water and gas connections are completed between the hours of 7:30 AM and 4:30 PM, Monday through Friday.

     

    For additional information, you may contact City Hall at (979) 885-3511.

  • Inside City Limits

    Residential and Commercial

    Effective February 1, 2017

    First 2,000 gallons (minimum service charge): $12.08

    Next 6,000 gallons: $2.85 per thousand gallons

    Next 15,000 gallons: $3.03 per thousand gallons

    Over 23,000 gallons: $3.33 per thousand gallons

    Outside City Limits

    Residential and Commercial

    Effective February 1, 2017

    First 2,000 gallons (minimum service charge): $18.11

    Next 6,000 gallons: $4.59 per thousand gallons

    Next 15,000 gallons: $4.84 per thousand gallons

    Over 23,000 gallons: $5.08 per thousand gallons

    Sanitary sewer fees are calculated based upon water consumed as registered by the water meter serving each consumer. Sanitary sewer charges for all residential and commercial customers with water meter connections will be based on water consumed during the time period being billed.

    Inside City Limits

    Residential and Commercial

    Effective February 1, 2017

    First 2,000 gallons (minimum service charge): $17.00

    Over 2,000 gallons: $1.21 per thousand gallons

    Inside City Limits

    Without Water Connection

    Monthly service fee: $30.19

    Outside City Limits

    Residential and Commercial

    Effective February 1, 2017

    First 2,000 gallons (minimum service charge): $26.96

    Over 2,000 gallons: $2.42 per thousand gallons

    Outside City Limits

    Without Water Connection

    Monthly service fee: $45.29
    The rates for service include an additional charge that represents the City's cost to purchase each hundred cubic feet (CCF) of natural gas from its supplier. This additional charge is known as a "fuel adjustment factor," which fluctuates monthly.

    Inside City Limits

    Residential and Commercial

    Effective November 1, 2016

    Minimum service charge: $9.24

    Fuel adjustment factor plus $0.47 per CCF

    Outside City Limits

    Residential and Commercial

    Effective November 1, 2016

    Minimum service charge: $18.48

    Fuel adjustment factor plus $0.95 per CCF

     
    Industrial contracts are individually negotiated by City Council, based on monthly usage, annual load, and pressure needs.

    Residential

    Effective October 1, 2016

    The City contracts with Texas Disposal Systems (TDS) for once-a-week residential solid waste collection services at the following rates:

    Monthly charge for one (1) cart: $24.92 per residential unit

    Additional charge for each additional cart: $10.78

    The following services are included at no additional charge:

     

    • Curbside collection of up to three (3) cubic yards per pick-up of bulky waste one (1) time per month on the customer's last day of pick-up for the month
    • Single-stream recycling collected one (1) time every other week for each residential unit [TDS provides one (1) 96-gallon cart specifically for this service.]

    Commercial

    Effective October 1, 2016

    Every customer having a commercial building utility connection is presumed to be making substantial use of the solid waste collection service and is required to establish such service.

     

    Customers that utilize roll-off containers must contract directly with Texas Disposal Systems (TDS) for their garbage collection needs at the prices listed below. These entities may contact TDS at (800) 375-8375.

    Container Service
    2 cubic yards:

    1 time per week: $111.78

    2 times per week: $208.01

    3 times per week: $307.04

    Extra pick-up: $66.50 per pick-up

    3 cubic yards:

    1 time per week: $130.18

    2 times per week: $247.62

    3 times per week: $363.65

    Extra pick-up: $69.34 per pick-up

    4 cubic yards:

    1 time per week: $154.22

    2 times per week: $290.06

    3 times per week: $427.32

    4 times per week: $563.16

    5 times per week: $700.42

    Extra pick-up: $72.16 per pick-up

    6 cubic yards:

    1 time per week: $208.01

    2 times per week: $387.71

    3 times per week: $570.23

    4 times per week: $747.10

    5 times per week: $929.63

    Extra pick-up: $76.40 per pick-up

    8 cubic yards:

    1 time per week: $260.35

    2 times per week: $482.51

    3 times per week: $706.07

    4 times per week: $929.63

    5 times per week: $1,151.80

    Extra pick-up: $90.56 per pick-up

    Lock bar or casters: $20.97 per month
    "Hand Pick-up"

    1 cart - 1 time per week: $38.35

    2 carts - 1 time per week: $76.56

    3 carts - 1 time per week: $114.77

    Recycling
    4 cubic yards:

    1 time every other week: $80.65

    1 time per week: $125.77

    6 cubic yards:

    1 time every other week: $107.53

    1 time per week: $170.32

    2 times per week: $317.06

    8 cubic yards:

    1 time every other week: $135.84

    1 time per week: $213.55

    2 times per week: $394.36

    Cart:

    1 time every other week: $18.40

    1 time per week: $36.68

  • The City of Sealy accepts the following types of payments. Click on a tab to see additional information on how a particular payment type may be submitted.
    • In person at the City Hall lobby, 415 Main Street (during regular business hours only)
    • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
    • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year) (The machine accepts currency but not coins.)
    • In person at the City Hall lobby, 415 Main Street (during regular business hours only)
    • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
    • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
    • Drop box located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
    • In person at the City Hall lobby, 415 Main Street (during regular business hours only)
    • Drive-thru window located on the west side of City Hall, 415 Main Street (during regular business hours only)
    • Payment kiosk located on the west side of City Hall, 415 Main Street (available 24 hours a day, 7 days a week, 365 days a year)
    • Internet/web by visiting our online payment site (available 24 hours a day, 7 days a week, 365 days a year)
    • Over the phone by calling our Interactive Voice Response (IVR) system at (979) 200-4748 (available 24 hours a day, 7 days a week, 365 days a year)
    • Over the phone by calling the City of Sealy Utility Department at (979) 885-3511 (during regular business hours only)

     

    We accept MasterCard, Visa, Discover, and American Express.

     

    PLEASE NOTE: By paying with a credit/debit card, the customer will incur an additional, nonrefundable processing fee of 3.5% of the transaction amount or a minimum charge of $0.95, whichever is larger.
    Want to avoid additional fees and never forget to pay your utility bill on time? Why not sign up for automatic bank draft? Each month, you'll continue to receive a paper utility bill in the mail for review. On the due date of the bill, we'll draft your bank account for the amount due. All you have to do is make sure funds are available in your account on the due date and that your banking information has not changed without first notifying us. And best of all, this is a free service!

    To sign up, visit with one of the cashiers at City Hall (415 Main Street), complete an authorization form, and present a voided check from the bank account that is to be drafted.
  • The City of Sealy reads meters around the 1st of the month, and bills are mailed around the 25th of the month. Utility bills are due on the 10th of each month following billing. Accounts paid after this date will be assessed a 10% penalty. Payments made via night drop box or online will be considered on time if they are received by 8:00 AM the day after the due date. Additionally, payments postmarked on or before the due date will be considered on time.

    All account payments (including those postmarked on or before the due date) must be received in our office no later than 5:00 PM on the 20th of each month to avoid additional fees and service interruption.

    Exceptions:
    If the 10th or the 20th fall on a weekend or holiday, the due date or last day to pay prior to cutoffs is extended to the next business day.

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