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Utility Billing Information Page

The Utility Billing Office’s regular hours of operation are Monday through Friday, from 8:00 a.m. – 5:00 p.m.  There is a drive-through window conveniently located on the West side of City Hall for those customers wishing to pay their bill without coming into the building.  The drive-through is open during our regular hours of operation.  Additionally, there is a night drop box located in the drive-through for payments to be made after regular operating hours.

 

Due Dates and Cut Off Dates:

The City of Sealy reads meters approximately on the 1st of the month and bills are mailed approximately on the 25th of the month.  Utility bills are due on the 10th of each month.  Accounts paid after this date will be assessed a 10% penalty.  Payments made via night drop or online will be considered on time if they are received by 8:00 a.m. the day after the due date.  Additionally, payments postmarked on or before the due date will be considered on time.

 

All account payments (including those postmarked on or before the due date) must be received in our office no later than 5:00 p.m. on the 20th of each month to avoid additional fees and service interruption.

 

Exceptions:

If the 10th or the 20th fall on a weekend or holiday, the due date or last day to pay prior to cut offs is extended to the next business day.

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